Wireless Controls - I cannot pair a Zigbee® lamp with the Niko Zigbee® battery powered switch.

Read the five recommendations below and retry the pairing after each step:

1. Make sure that the coin cell battery in the battery powered Zigbee® switch is new or fully charged. Replace if needed.
2. Before starting the Touchlink pairing process, always bring the switch in the close vicinity of the smart lamp (maximum 10 cm separation)
3. Ensure that the smart Zigbee® lamp supports Touchlink. Not every Zigbee® 3.0 lamp supports this function. When Touchlink is not supported by the smart Zigbee® lamp then it cannot be paired with the Niko battery powered Zigbee® switches.
4. Reset the smart Zigbee® lamp to bring it back to the factory settings. This is typically done by a power reset cycle - switching on/off the power supply several times.
   1. This varies across the lamp manufacturer. Google search when in doubt. For some of brands the reset procedure is as written below (Niko is not responsible if the lamp manufacturer makes changes):
   2. EcoDim (A60, ST64, G125): switch on/off power 3x
   3. Gledopto Pro: switch on/off power 5x
   4. Ikea Trådfri: turn on the light, switch off/on power 6x
   5. Innr (E27, E22, E14, GU10): Turn on the light for 5 seconds, Turn off and on 6x (0,5 seconds intervals),

    

5. Reset the Niko battery powered Zigbee® switch.Press the PROG button for 2 seconds (blue LED turns on), followed by pressing the prog button for 10 seconds (blue LED blinks 10x). Reset is done when the blue LED is on for 4 seconds. Mind that this clears all previous pairing data.

Every Niko battery powered Zigbee® switch supports Touchlink and can pair up to eight smart Zigbee lamps.

Niko battery powered Zigbee® switches support On, Off, Dim Up and Dim Down events. Smart colour lamps will be controlled ON/OFF/DIM in the colour it was previously active in. Changing colours or colour temperature is not yet possible.